Privacy Policy
Last Updated: February 3, 2026
Introduction
RM Richmond Masonry respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or use our services.
Information We Collect
We collect information that you provide directly to us, including your name, email address, phone number, property address, and project details when you request estimates or consultations. We also collect information automatically when you visit our website, such as your IP address, browser type, and pages visited.
How We Use Your Information
We use your information to provide masonry services, respond to inquiries, schedule appointments, prepare estimates, process payments, and communicate about your projects. We may also use your information to send service updates, safety notices, or information about services that may interest you. You can opt out of marketing communications at any time.
Information Sharing
We do not sell your personal information to third parties. We may share your information with service providers who assist with business operations, such as payment processing, scheduling software, or permit applications. We may also disclose information when required by law or to protect our rights and safety.
Contact Form Data
When you submit a quote request through our website forms, your information is collected and stored securely. We use this information solely to respond to your inquiry and provide the services you requested. Form submissions are processed through Tally, a third-party service with its own privacy practices.
Cookies and Tracking
Our website may use cookies and similar technologies to improve your experience and understand how visitors use our site. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure. We cannot guarantee absolute security of information transmitted through our website or stored in our systems.
Project Photos and Testimonials
We may photograph completed projects for portfolio and marketing purposes. If your property is photographed, we will request your permission before using images publicly. You have the right to decline or request removal of photos at any time.
Data Retention
We retain your personal information for as long as necessary to provide services, comply with legal obligations, and maintain business records. Project records including contracts, invoices, and communications are typically retained for seven years in accordance with California business requirements.
Your Privacy Rights
Under California law, you have the right to request access to the personal information we hold about you, request correction of inaccurate information, and request deletion of your information subject to legal retention requirements. To exercise these rights, contact us using the information below.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Changes will be posted on our website with an updated effective date. Continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
RM Richmond Masonry
635 23rd St Ste C
Richmond, CA 94804
Phone: (510) 660-6710
Email: info@richmondmasonrycompany.com